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The original item was published from 12/3/2024 3:07:00 PM to 12/17/2024 12:00:04 AM.

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Posted on: December 3, 2024

[ARCHIVED] Intermittent Phone Issues

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Village Hall is experiencing intermittent connectivity issues with our telephone service. Our IT consultant has identified the issue and is working with the appropriate sergice providers to correct the problem. We apologize for the inconvenience to anyone who has been trying to connect with us via phone and experienced problems. Our team of service providers reports that a permanent solution should be in place within 5 to 10 business days. Thank you for your patience.

In the meantime, we would like to offer the option of connecting to any Village staff or department through the Village's new online Service Request System. Access the Service Request System by clicking the yellow circle button above this article labeled "Service Request." This online system allows you to ask a question, report an issue, or request follow up with any department. Some of the most commonly requested topics are listed, or use the first link to "Ask a Question." This system will route your message to the proper departments and staff. you will also receive a tracking number to allow you to follow up on your request.

For more information on using the Service Request System, please refer to the Tutorial video.



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