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The Street Division is responsible for the maintenance of all Village roads, sidewalks, and public rights-of-way and all administrative functions related to these maintenance activities. Specific services provided include maintenance of the roadway, sidewalks, curbs and gutters, street sweeping, markings/delineation of pavement, snow and ice removal, maintenance of drainage ditches, culverts, and storm sewers, alley maintenance, municipal parking lot maintenance, and maintenance of all street signage.
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Primary Responsibilies
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Perform sign repair and replacement; removal of storm damage; assists all departments in snow plowing of streets and parking lots; traffic control for various parades; minor repairs on damaged street parkways, sidewalks, and curbs; street sweeping; maintain all village parking lots; maintain the school flashing lights; pick up dead animals and trash on the road.
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Perform storm sewer maintenance and repair or replacement and minor maintenance on Village Facilities.
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Frequently Asked Questions
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Q:
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Whom do I call to report a traffic signal/outage problem?
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A:
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Call the Public Works Department, (847) 367-3726. Please provide as much detail as possible. This information should include intersection street names, and which direction of travel is affected by the problem, and what the exact problem is.
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Q:
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Whom do I call to report a street light outage/problem?
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A:
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Call the Public Works Department, (847) 367-3726. Please provide the location of the street light with street names and addresses if possible.
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Q:
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How often does the street sweeper clean the streets in our neighborhood?
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A:
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The sweeper season starts the first week of April. Each neighborhood will be swept once per month during the months of April, May, June, July, August, and September. Starting in October the sweeper will be out, as necessary, to keep the streets clean. This will continue until all leaves and debris are cleaned up or as long as weather permits. In addition the Central Business District is swept every Tuesday and Friday morning (4am– 7am) from April 1st until mid to late November, or as long as weather permits.
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Q:
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During snow season, may I park my car on the street?
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A:
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In addition to the posted Village parking restrictions that prohibit parking from 2 AM until 6 AM, there is no parking on any Village streets within 12 hours after an accumulation of 2 inches of snow. The Village asks you, however, to park your car in your driveway once snow accumulation reaches two inches.
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Q:
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Which roads are plowed by the Village?
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A:
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The Village clears snow and ice from over 50 miles of roads within the Village limits. IDOT crews handle snow and ice on Route 60, Route 21 and Route 45 and LCDOT crews maintain Butterfield Road.
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Q:
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The snowplow damaged my mailbox and the lawn in the parkway when it went down the street. Will the Village repair the damage?
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A:
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Public Works crews will repair any damage to lawn or mailboxes caused by Village snowplows. If proof is available that damage was caused by Village snowplows, mailboxes will be temporarily repaired within 24 hours after notification. Permanent repairs will be made when weather permits. Lawn damage will be repaired in early spring when the weather permits.
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Q:
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How long does it take the Village crews to clear snow and ice from the Village Streets?
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A:
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The goal of the Village is to clear snow and ice from Village streets within 24 hours after the snow has stopped falling.
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Q:
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Will I be able to get my car out of the commuter lot if it snows while I am at work?
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A:
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When snowstorms hit during business hours, the road crews plow and salt exit lanes from the commuter lots. Unfortunately, the crews cannot clear snow around individual cars. After cars have left the parking area, remaining snow and ice is removed from the lots.
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Q:
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How much salt does the Village use on the roads?
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A:
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The Village is always studying alternative methods of keeping ice off of the road surface, but a mixture of salt and calcium chloride has proven to be the most effective and economical means of ice control.
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Q:
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If we have an emergency during a snowstorm, how can a fire engine or ambulance get to my home?
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A:
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If you have a life safety emergency, DIAL 911 at once. An emergency vehicle and a snowplow, if necessary, will be dispatched immediately to your home.
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Q:
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How does the Village know that a storm is coming?
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A:
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A consulting meteorologist issues snow and ice warning and recommendations to the Village storm-fighting units.
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Q:
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Where can I call to get information about road conditions?
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A:
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If you must travel during a storm and want information about road conditions, call:
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Illinois Department of Transportation
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1-312-368-4636
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Illinois Tollway Information
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1-800-865-5394
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Weather Information
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1-847-976-1213
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The Village Hall, Police, Fire, and Public Works departments must keep their telephone lines open to handle emergencies and to deal with snow removal efforts. Please call those departments only in an emergency.
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Q:
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Large piles of snow end up at the end of my driveway after I just shoveled it out, can Public Works come out again and clean out the end of my driveway?
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A:
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Unfortunately, we do not have the manpower to clear snow plowed from the street that may be deposited at driveways. There are at least 5760 driveways in the Village. The best thing to do (if possible) is to wait until the street has been plowed from curb to curb before clearing your driveway. You will still have to clear the snow that is plowed from the street; however, you will only have to do it once.
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Q:
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Do I have to shovel the snow off my sidewalk in front of my house?
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A:
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Yes, Village code requires that all sidewalks be cleared from ice and snow within 24 hours of the conclusion of the snow event.
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Q:
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The snow plow has not been down my street yet. Why not?
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A:
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The Village is divided into four (4) snow plow routes in order to provide timely plowing to all Village streets. In each route there are streets designated as emergency routes, school routes, side streets, cul-de-sacs and alleys. Depending upon the snow fall duration, hourly accumulations expected and time of day, crews may make changes in their assigned routes to keep the emergency and school routes open before starting on the side streets, cul-de-sacs or alleys. During heavy snow fall events, a 5th route is created which designates a truck to stay on emergency and school routes so that the other trucks may continue to open all the side streets, cul-de-sacs and alleys for the duration of the storm. Please call the Public Works Department (847) 367-3726 to get updates on road conditions and other snow plowing information.
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Q:
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What can I do to help?
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A:
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Thank you for asking! There are a number of things you can do to help.
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Please park your car in your driveway, not on the street, if there is more than a two-inch accumulation of snow.
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Keep any fire hydrants near your property free of snow so that they will be ready for us in an emergency.
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Keep your sidewalks free of ice and snow.
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Do not push/plow or blow snow from driveways onto village streets or sidewalks. Also encourage your snow removal contractor to do the same.
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On garbage day, please remove your trash cans from the curbside or driveway as soon as possible. During the winter months, these containers tend to end up in the street where they can get damaged by snowplows and slow up the snow removal process. The Public Works Department is not responsible for damaged trash cans.
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Please call the Village Hall, Police, Fire, and Public Works departments only when there is a life safety situation.
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