If you are a not-for-profit organization and wish to promote upcoming information, meetings, auctions, or raffles, why not do it on the Channel 4 Message Board?
Would you like to produce or host your very own television program to be seen on Channel 4, or videotape and air your school, group or organizational meetings?
Free monthly Public Access Training Classes and group tours of the television studio are held in the Vernon Hills Public Access Television Studio located in the lower level of the Village Hall.
Please e-mail the information to Mike Storto, Cable Coordinator, or call (847) 918-3560. You can also fax the information to the Village Hall at (847) 367-0880.
Messages run daily on the Channel 4 Bulletin Board when programming is not being aired.
Be sure to include the following information in your message:
Who is holding the event?
Dates of the event?
Times of the event?
Where it will be held?
Who is invited?
Phone number, if applicable, for more information?
A typical one-page message consists of 10 lines with up to 30 characters per line. Please leave a name and phone number where the Village can reach you at if there are any problems. If the event is not date specific, please write down a date the message can be pulled from the channel.
The Cable Coordinator is also the Village Liaison for Comcast and AT&T. If you are having difficulty resolving billing or service issues, please document all communications. Email this information to Mike Storto at MikeS@vhills.org.
REPORTING FRAUD TO COMCAST
The Federal Trade Commission (FTC) manages the “National Do Not Call Registry”, which gives you a choice about whether to receive telemarketing calls. To register your phone, call 1-888-382-1222 or visit www.DoNotCall.gov
Get Help – Report a security threat or scam – To report a security threat or scam received in a Comcast.net mailbox. Forward the spam message as an attachment to email@example.com
To report a virus & firewall issue to Comcast - Cut and paste the firewall logs into an email and send it to firstname.lastname@example.org and include the words “Firewall Investigation” in the subject line.
For more information, visit www.security.comcast.net/get-help
AT&T U-VERSE SERVICES IN VERNON HILLS: In 2007 AT&T was allowed a statewide franchise and not individual municipal franchises, such as the one Vernon Hills has with Comcast. Per this state franchise agreement, they are not required to service all of Vernon Hills or any specific community, but instead a percentage of the state of Illinois. AT&T has never informed us as to where exactly their service is currently available as well as where it may be available in the future. AT&T does not provide customers with information on when service will be available. Customers should call the AT&T Customer Care Center at 800-244-4444 or go online (www.att.com) to check availability. If the service is not yet available customers can denote online to be contacted once service is available.